Everything You Want to Know About MultiplyX AI

Still have questions? We’ve got answers. Explore below to see how MultiplyX AI can fit seamlessly into your business.

Your Questions, Answered Clearly

What is MultiplyX AI?

MultiplyX AI is a 24/7 virtual receptionist and appointment setting system powered by artificial intelligence.

It answers every call, talks naturally with your clients, books appointments directly into your calendar, sends confirmation messages, and even calls to remind clients before their appointment — all without hiring extra staff.

How fast does MultiplyX AI answer calls?

Immediately! As soon as a client calls your business line, MultiplyX AI picks up within seconds, ensuring no call is missed. No voicemails, no delays — just instant professional service.

Can MultiplyX AI handle appointment scheduling?

Yes! MultiplyX AI doesn’t just answer calls — it conversationally engages with clients, answers basic questions, and schedules appointments directly into your connected calendar.

Supported calendars include:

✅ Google Calendar

✅ Outlook Calendar

✅ Calendly

✅ Or our free built-in MultiplyX Calendar and CRM

Is MultiplyX AI available 24/7?

Yes - MultiplyX AI is always on. It answers every call, day or night, weekends and holidays included. No voicemails, no busy signals, and no missed opportunities.

Does MultiplyX AI need to be trained or managed?

Just once. MultiplyX AI is trained during onboarding and instantly starts answering like your best receptionist. There’s no learning curve, no retraining, and no need for constant supervision.

What makes MultiplyX AI more reliable than a human receptionist?

MultiplyX AI never calls in sick, never forgets a follow-up, and never deviates from your instructions. It delivers consistent, professional service every time — no mood swings, no burnout, just dependable performance.

What reminders does MultiplyX AI send?

MultiplyX AI automatically sends:

✅ SMS Appointment Confirmations

✅ Email Appointment Confirmations

✅ 24-hour Voice Reminder Calls before each appointment

This dramatically reduces no-shows and late cancellations.

What happens if a client cancels an appointment?

If a client cancels during their interaction with MultiplyX AI, you’ll receive an instant notification so you can rebook the slot quickly if needed.

MultiplyX AI ensures you stay in control of your schedule without having to constantly monitor every message or call.

How does billing and usage work?

MultiplyX AI billing is simple and transparent:

● Each plan includes a set number of minutes monthly.

● Usage minutes include any time the AI is actively on a call — inbound answering, booking appointments, and outbound reminders.

● If you exceed your included minutes, additional minutes are billed at $0.25/minute.

● You’ll receive an automatic usage alert when you reach 80% of your plan minutes.

● If you consistently exceed your included minutes, you can easily upgrade to a larger plan anytime.

✅ No hidden fees. ✅ No surprise charges. ✅ Just clear, predictable pricing.

How will I know if I’m approaching my minutes limit?

We monitor your usage for you!

✅ You’ll get an automated usage alert via email when you’re at 80% of your included minutes.

✅ You’ll also receive a final notification if you cross your plan’s included minutes.

We believe in transparency and keeping you fully informed.

What if I want to upgrade my plan?

It’s easy!

If you find you're regularly nearing your usage limit, just contact us or reply to any of our notifications, and we’ll upgrade you immediately.

Upgrades are applied instantly — no downtime, no disruptions.

What if my CRM isn’t Google, Outlook, or Calendly?

MultiplyX AI natively integrates with Google Calendar, Outlook, Calendly, and offers a built-in free calendar and CRM for clients without existing systems.

✅ If you have a proprietary CRM and it has a public API, we can offer a one-time integration setup (for a small additional fee).

If your system does not have an API, we will recommend using our built-in CRM option.

Is there a contract?

Nope! MultiplyX AI is billed month-to-month.

You can cancel anytime with 30 days' notice — no long-term contracts required.

How long does setup take?

Setup is typically completed in 7–10 business days after we receive your completed onboarding form and calendar connection.

Our goal is to get your AI answering and booking as fast as possible — without sacrificing quality.

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